Al Jalila Children’s volunteer programme, Abtaal Al Jalila or Al Jalila Heroes, was inspired by the vision of His Highness Sheikh Mohammed who strongly believes in and espouses the values of sharing, compassion, and tolerance. As the first fully-fledged paediatric hospital in the UAE, we are passionate about children’s healthcare but also believe the multicultural community that Dubai is renowned for, can contribute to making children’s lives better. If you would like to make a difference in the lives of little ones, here's your chance to be a superhero.
For group or corporate volunteering requests, please email us at email@example.com
Volunteer's Rights and Responsibilities
Eligibility to apply
1.Volunteers must be 16 years or older.
2.Each volunteering session must not be less than two hours per week.
3.Volunteers will be interviewed before starting.
4.Every volunteer is expected to:
*Comply with all the general medical and health rules & regulations and ensure that you disclose any previous medical or health issues
*Protect patient identity and privacy at all times, even after your Volunteering hours are fulfilled
*Dress appropriately and according to hospital guidelines
*Abide by the Abtaal Al Jalila dress code so as to differentiate themselves from medical staff
*Provide proper and accurate information about the hospital for patients and their families
5.Al Jalila Children’s reserves the right to reject any application for volunteering without disclosing reasons.
1.To be treated with utmost respect and in an equitable, courteous and transparent manner.
2.Volunteers will be given clear, precise and easy to interpret information in both languages, Arabic and English.
3.All documents submitted by the volunteers will be dealt with in extreme confidentiality.
4.To be provided with the proper background and adequate training of the hospital and its services.
5.Volunteers will be provided with all intellectual and technical means to aid them in performing their tasks during events, in addition to the structured assignment of roles/responsibilities of participating teams.
1.To abide by the volunteer dress code which may include but is not restricted to capes and headgear.
2.To ensure polite and moral interaction with the public and the Al Jalila Children's team.
3.To respect the supervisor and commit to the assigned tasks and accomplish them in a professional manner.
4.To be flexible in dealing with any changes of tasks.
5.The Volunteer is responsible for validating attendance with his/her supervisor.
6.In case the volunteer is unable to attend, they must inform Al Jalila Children’s at least 5 days prior.
7.Al Jalila Children's is not responsible for providing transportation for the volunteers.