News2020-05-18

75% of Al Jalila Children’s patients use ‘Telehealth’ services

Dubai, 18 May 2020: Al Jalila Children's Speciality Hospital, the only hospital specialized in

paediatric medicine in the United Arab Emirates, recently launched its Telehealth service, an

electronic platform that allows families of children in need of medical attention to

communicate with doctors and consultants at Al Jalila Children’s through direct video chat

technology from the ease of their homes and through their mobile phones. The new service has

proved to be highly popular among existing and new patients alike, with 75% of all

consultations now being done through the telehealth service.

Al Jalila Children’s Telehealth is a consumer friendly electronic platform customized to give

users a convenient, safe and secured access to premium patient care from anywhere in the

world without the need to visit the hospital. A team of highly experienced doctors and

consultants are available for families with children previously treated in the hospital that

require follow-up appointments, in addition to new patients, and second-opinions.

Dr. Mohammed Al-Awadhi, COO of Al Jalila Children’s, said: “We were keen, when launching

the Telehealth service, to provide an easy to use and accessible-to-all electronic service, and

ensure that it offers the same level of premium healthcare provided by the hospital through

actual visits. We are very pleased with the overwhelming response, as the electronic

appointments exceeded about 75% of the total hospital appointments.”

Dr. Al-Awadi added: “Being a smart hospital, we had adopted the most advanced systems and

technologies since we started our operations, and the Telemedicine service was one among the

first technologies that we developed because we believe that this service is the future of

modern medicine. However, this service gained much more importance in the wake of Covid-19

pandemic for being an essential tool that contributes to the safety of our young patients and

their families.”

Al Jalila Children’s, the first and only paediatric hospital in UAE, caters for children and

adolescents up to the age of 18 years. Inaugurated on November 1, 2016, Al Jalila Children’s is

an ultramodern hospital with world-class teams of highly qualified healthcare experts that

employs smart technology designed to enhance patient care and outcomes. The hospital also

aims to foster clinical innovations, astute learning and development programmes, and hosts

cutting-edge research facilities. It is a 200-bed facility in a child and family friendly environment.

Find out more at www.aljalilachildrens.ae.